Privacy Policy

Zenith Counseling is committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide through our website.

This policy applies only to information collected through this website and not to information collected during therapy or clinical services, which is governed by our Notice of Privacy Practices.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Submit a contact form
• Request an appointment
• Sign up for updates or communications
• Interact with embedded tools such as scheduling or inquiry forms

This information may include:

• Name
• Email address
• Phone number
• General inquiry details you choose to share

You are not required to provide personal information to browse our website.

How We Use Your Information

Information collected through this website is used only to:

• Respond to your inquiries
• Help schedule or coordinate services
• Improve our website and communication
• Provide information you request

We do not sell, rent, or trade your personal information.

Website Forms and Communication

Submitting information through our website does not establish a therapeutic relationship. Please avoid including sensitive or confidential health information in website forms or email communications.

If you are a current client, please use your client portal or speak directly with your provider for clinical matters.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our site.

We may use third-party services such as Google Analytics to collect non-identifying information, including:

• Browser type
• Pages visited
• Time spent on pages
• General geographic location

This data helps us improve website performance and user experience. You may disable cookies through your browser settings if you prefer.

Third-Party Services

Our website may include links or embedded tools from third-party providers, such as:

• Scheduling or appointment request systems (e.g., SimplePractice)
• Analytics tools
• Hosting and security services

These third parties have their own privacy policies and are responsible for how they handle your information once you interact with their systems.

Zenith Counseling is not responsible for the privacy practices of external websites.

Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. While no website can guarantee complete security, we use industry-standard measures to safeguard data submitted through this site.

Your Rights and Choices

You may:

• Request access to your personal information
• Ask that your information be corrected or deleted
• Opt out of communications at any time

To make a request, please contact us using the information below.

Children’s Privacy

This website is intended for individuals age 13 and older. We do not knowingly collect personal information from children under 13 through this website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Zenith Counseling
226 Ashville Avenue, Suite 10, Cary, NC 27518
Phone: (984) 263 – 9990
Email: hello@zenithcounselingpllc.com

Effective Date

This Privacy Policy is effective as of: February 3, 2026